Return Policy

At IObit, we strive to provide you with the best products and services. If you are not fully satisfied with your purchase, we offer a straightforward return and refund policy to ensure your peace of mind.

1. Eligibility for Returns

Our return policy applies to purchases made directly from IObit. To be eligible for a return:

• The request must be made within 30 days of purchase.
• You must provide a valid proof of purchase or order number.
• The product must not have been used in violation of our terms.

2. How to Request a Return

To request a return or refund:

• Contact our customer support team via our Contact Support page.
• Provide your order details and reason for the return.
• Our team will guide you through the return process and verify your eligibility.

3. Refund Process

Once your return is approved:

• Refunds will be processed to the original payment method within 7-10 business days.
• Depending on your bank or card issuer, the time it takes for the refund to appear in your account may vary.

4. Non-Refundable Items

Some purchases may not be eligible for refunds, including:

• Gift cards or promotional credits.
• Products or services purchased from third-party sellers.
• Renewals or subscriptions after the first billing cycle.

5. Contact Us

If you have any questions or concerns regarding our return policy, please do not hesitate to reach out to our customer support team for assistance.